MagicBreaks receives Feefo’s 10 Years of Excellence Award 2024

Very few win this accolade

Specialist Disney travel agent MagicBreaks has unveiled that it's won Feefo’s very exclusive accolade for customer service, the Feefo 10 Year of Excellence Award. 

This award is an independent seal of excellence that celebrates businesses which have shown dedication and consistence in customer service ten years in a row. 

Only a host of Feefo’s customers will receive a Trusted Service Award and even fewer have been be crowned with the ten years of outstanding service award. 

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. 

The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.

The 10 Years of Excellence Award is a "very exclusive" part of Feefo’s Trusted Service Awards.

Feefo present the 10 Years of Excellence Award to businesses which have won a Trusted Service Award ten years in a row. 

Tom Dunkley, chief executive officer of MagicBreaks, said: “We’re over the moon to receive a 10 Years of Excellence Award, showing that we’ve won a Trusted Services Award ten years in a row. 

"It reflects our true dedication to keeping our customers happy. It proves that our staff work to listen to our customers and keep them happy, especially in a climate where purse strings are tight."

He added: "As we enter 2024, we’ll continue to listen to our customers and deliver what our customers want.”   

Tony Wheble, CEO of Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.”

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers. 

“A particular congratulations to MagicBreaks for winning the first ever 10 Years of Excellence Award, by going above and beyond for their customers consistently over ten years. They should be proud of this achievement, and I look forward to seeing them continue to achieve next year and beyond.”