Lufthansa Group becomes Amadeus's next Nevio solution customer

Nine airlines from the group plan to adopt the AI-native, modular solution

Lufthansa Group has announced it will be the next customer of Amadeus's Nevio customer as it has been selected the Spanish specialistic as a key technology provider.

The airline group will be looking at a range of Nevio modular solutions to support its personalised services and to have more efficient operations. 

Nine of the group's carriers – including Austrian Airlines, Brussels Airlines, Lufthansa, and Swiss – will become the first to take on the Nevio Delivery Management offering, which will work in tandem with Amadeus Nevio Offer and Order Management offering. 

Lufthansa Group said it aims to "combine its own content and that of partners into more personalised offers that better meet traveller expectations across the entire journey". 

As part of the planned collaboration, Amadeus Product Catalogue and Stock Keeper will also be selected, said to drive the future of airline retailing and its transformation.

“The Lufthansa Group is the pioneer in modern airline retailing. We are excited to partner with Amadeus to advance the development and implementation of an innovative order technology and to further improve the travel experience for our customers," said Tamur Goudarzi Pour, executive vice president strategy at the Lufthansa Group.

Decius Valmorbida, president of travel of Amadeus, added: “Lufthansa Group and Amadeus share a long track record of collaboration that has been instrumental in shaping airline technology. 

"We’re excited for the next phase of this relationship, which is our largest Nevio engagement to date, with a focus on modern airline retailing. 

"The planned development of Amadeus Delivery Management marks an industry first, especially for servicing across the Group, representing a promising step toward more seamless, end-to-end travel experiences. 

"With Amadeus Nevio’s open, modular approach, we aim to deliver exactly what Lufthansa Group needs to transform.”