INTERNATIONAL SPEAKERS AND TOURISM EXPERTS MEET AT CON-X 2023 TO DISCUSS ARTIFICIAL INTELLIGENCE AND PERSONALISATION IN THE INDUSTRY

The TravelgateX event returns with a new concept

Mallorca will once again be at the centre of the global B2B hotel distribution scene thanks to Con-X 2023. 

On 10 May, more than 350 executives representing the most influential companies in the hotel distribution industry will attend a conference to discuss new technological trends in the market and the use of artificial intelligence; its personalisation and depersonalisation. 

"Uncut: Now it's personal" is the name of the conference, which opens the door to inspiring personal experiences that have succeeded against all odds in other areas.  

"This time, speakers will delve into personaliSation, how the chatbot revolution is already affecting travel and how it will develop in the future," says Pedro Camara, chief executive of TravelgateX. 

Speakers at CON-X 2023 will share how they have gone on to build strong businesses and achieved many of the things company executives aspire to. 

"We are in the hospitality industry and our business is to make people happy, to enable them to create memories that last forever,” explains Camara, who is responsible for the organisation of CON-X 2023.

“This conference is the perfect opportunity for all of us to connect as people, to really get to know each other in an informal but professional environment and, like our customers, build bonds that will last forever.”

The last two editions of CON-X featured more than 20 speakers from around the world, more than 40 sponsors and more than 700 participants from all countries, generating upwards of 2,000 business meetings in a single day.

ChatGPT, AI and the future of travel

ChatGPT and large language models and generative AI tools have the potential to change all components of the travel experience, from discovery, search and marketing to the purchase of a trip or package and one's actual experiences when travelling. 

Gerd Leonhard, chief executive of The Futures Agency, will be one of the speakers describing what's behind the hype around AI and ChatGPT, what's real and what's not (yet), what to expect in the next five years and how to use these tools wisely and carefully.

In addition to Leonhard’s presentation, CON-X 2023 will feature a round table in which experts such as Daniel Hansens (Slack), Shiyi Pickrell (Expedia), Iñaki Fuentes (Quonversa), Aroa Fernández, data and AI specialist (Microsoft) will discuss the use of AI in tourism companies as well as the use or not of tools for the personalisation or not of the sector. 

The conference will also feature a round table with the participation of European investors, Jan-Franke Valentin, Morgan Lesné, Henry Wells, specialists from different international funds, to discuss mergers and acquisitions in the tourism sector. They will also address the types of businesses that will be successful in the sector and the keys to scalability.

Finally, CON-X 2023 confirms that Lionel Scaloni, winner of the 2022 FIFA World Cup, will be one of the inspirational speakers in attendance.