Digitrips rolls out flexible flight booking option for travel agents

With Flexy, B2B customers can now make any flight booking refundable until one day before

Digitrips has introduced a flexible booking option for travel agencies and tour operators, enabling them to offer fully refundable airline tickets to their customers.

The new Flexy option by Digitrips allows B2B customers to make any flight booking flexible for any reason, up until one day before departure.

Digitrips, owner of French multi-product travel platform MisterFly, originally launched its ancillary service in 2019 for white label partners and has since seen an attachment rate rise from 7% pre-pandemic, to 20% in 2023.

Emilie Dumont, CEO of Digitrips, said: “As passengers demand added flexibility, our Flexy option stands ready to provide travel agents and tour operators with a seamless and efficient way to offer unrivalled convenience and peace of mind to their travellers.

She added: “We’re delighted to be able to offer a new functionality that elevates the traveller experience and caters to the ever-changing consumer expectations, all the while delivering significant cost savings for our valued travel agency and tour operator partners.”