The hospitality self-service platform for airports is now present in 13 countries worldwide
Servy launches Grab marketplace at Montréal-Trudeau International Airport
by Avery Ketcherside
Hospitality self-service platform Servy has launched the Grab Airport Marketplace app in Canada at Montréal-Trudeau International Airport.
The Canadian launch is the thirteenth country to join Servy’s market in addition to its presence in Europe, the Americas, Asia Pacific and the Middle East.
The Grab Marketplace is available in nine restaurants, including Archibald Microbrasserie, UBar and Pork & Pickle.
After last month’s initial launch, the app plans to expand their service to 40 stores within the airport.
The app allows travellers to order food and beverages from their own device, reducing touchpoints.
The program is offered in both English and French, making it the first multilingual Grab Airport Marketplace launching this year.
Jeff Livney, chief experience officer at Servy, said: “We are excited to be expanding into a new region, providing safer ordering options and convenience to more travellers and airport employees.
“We see the Marketplace as an essential tool for passengers as travel continues to resume, and we’d like to thank YUL Airport for their partnership in order to bring this service to Canada.”
Sébastien Duteau, marketing and commercial director at ADM Aéroports de Montréal at YUL, added:
“We are continuing to do all we can to ensure our airport is a safe and reassuring environment, and our partnership with Servy is an important element in a comprehensive suite of measures.
“Once travellers begin to return, we’ll be prepared to welcome guests and offer service in a format that works best for them in changed circumstances.
“We’re looking forward to rolling out the platform across the airport in the future, creating an even more seamless travel experience here at YUL Montréal-Trudeau International Airport.”