Manila Interntional Airport rolls out Amadeus biometrics

Passengers at Philippines’ main hub airport can now complete immigration in 20 seconds 

Ninoy Aquino International Airport (NAIA) has rolled out its first biometric terminals.

The Philippines' main hub airport that serves more than 50 million passengers annual has installed the first 24 eGates last month. 

The concession to operate the facility was awarded to NNIC, a subsidiary of conglomerate The San Miguel Group, in 2024, based on a bold vision to transform the airport into a world-class gateway with a $3B modernisation. 

Central to this vision is the introduction of a new immigration process based on the very latest biometric innovations. Thanks to the Amadeus technology, passengers at NAIA are able to complete the immigration process easily in less than 20 seconds.  

Ramon S. Ang, president of New NAIA Infrastructure Corporation (NNIC), said: “Delivering a better NAIA starts with investing in technology that removes long-standing bottlenecks. 

"Leveraging Amadeus' state-of-the-art technology, we are proud to have put in place a biometric immigration process that clears travelers in seconds and raises both efficiency and security” 

Jonathan Tong, senior vice president APAC, Airport & Border Authorities at Amadeus, said: “This project is a great example of an airport operator, border authority and technology partner working closely together to reimagine a modern and secure immigration process built around the passenger. 

"At Amadeus we are focused on transforming the experience of travel across the entire journey and we are very excited to be working with NNIC to support its bold vision for Manila’s hub airport.”

The final remaining 54 eGates are to be deployed "early" this year as terminal refurbishment works are completed.