TotalStay Group inks Triometric deal for real-time web analytics

Recently acquired TotalStay Group has announced a tie-up with web analytics specialist Triometric to use its business intelligence software.

Recently acquired TotalStay Group has announced a tie-up with web analytics specialist Triometric to use its business intelligence software.

TotalStay was bought by business to business accommodation wholesaler Jac Travel last week for an undisclosed sum.

The agreement with Triometric will see TotalStay use its XML-based Web Services Analyzer tool which monitors traffic from all the API connections to optimise its web operations.

Triometric said TotalStay will benefit from deep actionable insights into company performance.

Using the Web Services Analyzer, TotalStay will:

• Track the health of the web services infrastructure.
• Set alerts to detect and resolve degradation of service, latency or capacity issues.
• Improve speed, reliability and availability of all web services and applications to ensure high customer satisfaction.
• Monitor, detect, report and resolve XML errors.
• Speed up ‘onboarding’ of newly connected clients.

In addition the TotalStay will be able to assess search traffic demand and plan inventory accordingly, and to monitor and compare channel performance.

Stuart Nassos, chief operations officer at TotalStay, said: “In today’s competitive online travel market it is more important than ever to ensure the seamless running of optimised web services for our clients and to have real-time inventory data available to drive profitable decisions.”

Matthew Goulden, chief executive of Triometric, added: “We are delighted that TotalStay has selected Triometric’s proven Web Services Analyzer technology to gain real-time intelligence to help them continuously monitor and optimise their web services performance while also managing suppliers and inventory planning with live data.

“We look forward to continuing to work with them to ensure they get the most out of their XML data.”