He will be responsible for advancing its technology culture
Tim Boisvert steps into chief technology offer role at AirHelp
Air passenger rights organisation AirHelp has named Tim Boisvert as its newly appointed chief technology officer.
Boisvert joins AirHelp from wefox, where he was previously VP of engineering and platform architect.
He was responsible for leading the development and operation of all platform services, tools and applications, including four customer-facing web and mobile applications and over 100 microservices.
With over 25 years of experience in the industry, Boisvert brings a "wealth of experience in driving innovation and leading large, distributed organisations focused on the development and architecture" of platforms, services, tools, and products.
His experience includes roles at Yahoo!, where he was VP of engineering, personalisation and content, and AOL where he was senior director of engineering.
AirHelp’s mission is to make claiming compensation as seamless as possible, through data and technology, with a user-friendly website and an intuitive mobile app.
As chief technology officer, Boisvert will be responsible for managing the company’s engineering, data, IT and security teams to help scale AirHelp’s core systems and advance its technology culture.
He said: “I’m joining AirHelp at an exciting time, as the business looks to truly enhance its customer experience.
"AirHelp’s technology has revolutionised the flight claims industry - with over 16 million air travellers helped when claiming the compensation they are entitled to.
"I am looking forward to contributing to the company’s transformation journey in line with our values of user experience and expertise.”
Tomasz Pawliszyn, CEO of AirHelp, said: “We are all delighted to welcome Tim as our new Chief Technology Officer.
"With extensive experience, he brings the relevant knowledge needed to become the driving force behind AirHelp’s technology-driven growth.
"Tim’s leadership and passion for technology will help AirHelp build on its success in delivering a superior customer experience and ensure our mission continues to come to life,” he said.