Velichko Ganchev joins the luxury and business travel full service agency firm Ventur
Meon Valley Travel appoints tech director to raise customer experience standards
Velichko Ganchev has been named technology director in the second major appointment made by Meon Valley Travel this year.
Ganchev (pictured centre) joins from business travel firm Ventur, formerly Traveleads, having transferred to the business with the Sterling Travel Management acquisition in 2019.
He has held the position of business travel director since 2016 with executive level responsibility for the development of customer facing solutions, managing continual improvement across operational systems and workflows and leading the company’s ISO accreditation.
Meon Valley Travel managing director James Beagrie said: “Our mission is to make travel easier, more accessible and drive profound and sustainable value; leveraging the perfect balance of talent and technology.
“I’m delighted Velichko is joining us. He has a thirst for betterment and a wealth of knowledge to help take our customers’ human experience and service proposition to the next level.
“Velichko is incredibly smart with enviable expertise in identifying and implementing new technologies to drive enhanced processes and efficiency, operating with the core values of a business like Meon where our customers’ experience is at the heart of everything we do.”
Ganchev added: “Travel is a highly relevant and emotional journey that’s become an integral part of the fabric of life.
“At the same time there’s an enormous appetite to further enrich each travellers’ personal experience by driving simplicity and safety at uncompromising value.
“I am delighted to join Meon to help shape the company’s future service and technology solutions, to support customer digitalisation opportunities and to work with such a well-respected and forward-thinking team.”