Neustar Inc announced yesterday its Webmetrics Monitoring Service has been selected by The Travel Corporation to keep track of the company’s website performance and availability issues.
The information and analysis provider said the service could save management hours and minimise the risk of negative user experiences, by providing real-life testing capability and reliable data.
Alex Berry, senior vice president of Enterprise Services, Neustar, said: “It is crucial for an online business such as The Travel Corporation to be able to offer a reliable online service and we are delighted that the Neustar Webmetrics tool has been able to solve this problem and become part of their IT management strategy.”
The Travel Corporation sought help from Neustar when it realised that managing a global network while maintaining optimum performance levels was becoming a challenge.
They also operate regionalised websites in nine different parts of the world, meaning The Travel Corporation needed a solution that would enable them to respond to performance issues anywhere in the world.
“The Webmetrics tool has capabilities that address our challenges and needs,” said Richard Bastin, director of software development at The Travel Corporation.
“With over one million worldwide customers a year, it is critical for The Travel Corporation website to deliver content pages for each region and work without delays.”