Travelport has announced the renewal of its long-standing digital collaboration partnership with global corporate travel manager BCD Travel.
As part of the new agreement, Travelport Digital will continue to collaborate with BCD Travel’s digital traveller engagement solution, TripSource.
TripSource allows travellers to shop and book air, hotel and car, and to “evolve the next generation of self-service corporate travel experience,” said the Dutch company.
According to the Travelport 2018 Global Digital Traveler Survey of 16,000 travellers from 25 countries, mobile remains crucial, and travellers want a consolidated experience.
TripSource uses real-time messaging capabilities to provide travel updates such as flight delays, gate changes, risk alerts and policy reminders, as well as company specific information.
It has been downloaded approximately 1.5 million times and has an average app store rating of 4.7 out of 5 stars, said the company.
Since 2013, Travelport has been a digital partner for BCD Travel. As a technology partner, Travelport Digital has collaborated with BCD Travel to develop the TripSource platform.
The collaboration allowed BCD to expand upon TripSource’s itinerary management app to produce a destination for shopping, booking, policy guidance and self-service trip management.
TripSource now offers a “cutting-edge user experience” that drives the “best purchasing decisions,” allows users to book and manage travel and helps travellers to stay organised, said the digital travel solution.
Will Pinnell, BCD Travel vice president of product strategy, said: “We’re delighted to continue our relationship with Travelport, who share our mission to deliver a simple, digital, adaptive and global experience for travellers.
“Our longstanding alliance offers us immense value as we strive to lead the corporate travel industry in innovation that translates into tangible value for businesses and a superior experience for their travellers.”
Head of business travel at Travelport Digital Julie O’Sullivan added: “As a key partner for the TripSource platform since its early stages, we’re thrilled to continue to support its future growth with our technology solutions.
“This renewal is yet another example of our commitment to enabling our partners to continue providing the very best digital experiences for today’s mobile-first global travellers.”