TravelTech Show: Microsoft and Amadeus strengthen ties with Cytric booking tool deal

The corporate travel platform will give staff of the tech giant an 'interactive, intuitive and seamless experience'

Self-booking tool Cytric by Amadeus has been chosen by global tech giant Microsoft as its corporate travel booking platform.

Amadeus said Cytric gives Microsoft an “innovative travel booking experience suited to its dynamic and growing business”.

It will allow staff to plan, book and change their journeys “with a much more interactive, intuitive and seamless experience”, Amadeus added. 

In a first stage of roll out, Microsoft will deploy Cytric solutions to a selected group of its employees. 

This initial phase includes the deployment of Cytric Easy and integration of Cytric Travel into Microsoft 365, enabling users to plan trips and share travel details with colleagues without leaving applications such as Microsoft Office or Microsoft Teams. 

Microsoft is undergoing a digital transformation process in its corporate travel division to deliver a richer, more intuitive travel experience for employees. 

“For Microsoft, having a tool flexible enough to adapt to its global travel policy, including its well-known focus on sustainability and accessibility, has been key in the decision,” Amadeus said.    

Rudy Daniello, executive vice president of Amadeus Cytric Solutions, said: “Microsoft and Amadeus have a vision and commitment to deliver the best solutions for the travel industry and beyond. 

“We are focused on applying innovation to support Microsoft and we believe Cytric by Amadeus will push the boundaries of what the corporate travel sector has seen until this point. 

“It is a hugely exciting opportunity for us, confirming our commitment to travel technology innovation that improves the experience for travellers at a global scale,”

Eric Bailey, global travel director for Microsoft, added: “This milestone lays another foundation block for integrating technology into the travel booking and in destination experience. 

“We want to simplify every aspect of business travel for our employees, Cytric does this with its intuitive user experience.   

“We have an ongoing partnership with Amadeus and a joint vision, as part of a wider collaboration, to redefine corporate travel.  We are pleased our employees will also benefit from vision and experience.”   

Amadeus and Microsoft’s Cytric partnership builds on a global strategic partnership announced in 2021 to transition to cloud technology to drive innovation and develop new solutions to create smoother travel experiences for the future.