Air France-KLM Group integrates IBS Software's iFlight solution

For optimised flight operations through a unified digital platform

IBS Software has been selected by Air France-KLM as a strategic partner for streamlined flight operations through a unified digital platform. 

The deal will see the airlines integrated IBS Software’s iFlight solution with the aim to reduce operational costs, eliminate inefficiencies, and minimise delays across a fleet of over 500 aircraft.

For Air France-KLM, the implementation of iFlight will unlock effective centralised decision making, by harnessing greater visibility over the operation system. 

With a core single platform, silos across different databases will be removed, allowing for easier data exchange and data standardisation. 

This move to a digital-first operations approach will allow for improved resource allocation to mitigate and reduce the impact of uncontrollable operational disruptions, enhancing the passenger experience.

Pierre-Olivier Bandet, EVP information systems at Air France-KLM, said: “After a successful deployment at Transavia Netherlands, we are confident that IBS Software’s iFlight solution will help us address critical points in our operations, build efficiencies, standardise and improve the experience of our staff and customers. 

"We look forward to implementing operational innovation alongside a digitally transformative partner like IBS Software.” 

Julian Fish, SVP & head of AOS at IBS Software, added: “Working with a digitally innovative airline group, operating globally, is a truly exciting opportunity for us. It’s immediately apparent that Air France-KLM is building highly efficient operational systems that work for aircraft, crew and passengers. It’s a privilege to work with the group on an important digital journey.”

The partnership marks the largest iFlight operations deal for IBS Software and will see the SaaS company provide a single platform to standardise operational decision making for Air France, KLM and their regional subsidiary KLM CityHopper. 

IBS Software’s Consulting & Digital Transformation division will develop a SaaS-based integration platform to manage integrations between iFlight and existing applications and provide ongoing application management services.