Mews adds handful of payment features

Means more cash flow and revenue in pockets for hotels

End-to-end hospitality technology specialist, Mews, has unveiled three new features designed to help hotels capture revenue.

Recurring Payments, the expansion of Multicurrency to the US and Canada, and Accounts Receivable are new releases for hoteliers.

These features are designed to help make Mews act as a financial partner.

For properties offering extended stays, co-working spaces or membership-based services, missed or delayed payments can be a real risk but the firm hopes with Recurring Payments, hotels will be able to configure a payment plan once and Mews will automate the collection on schedule with no manual triggers. 

The feature has already been piloted by more than 100 properties, generating over 16,000 payment plans and is available globally.

Tom Nijst, order to cash manager at The Student Hotel, said: "Recurring Payments means less admin, fewer errors, and a better experience for everyone. No interruptions, no delays – just a simple way to keep the subscription rolling." 

Every time an international guest pays in their home currency, there is a currency conversion and traditionally, the conversion fee goes to a bank. Multicurrency changes that, letting properties retain a share of that fee instead. 

For hotels that have been using Multicurrency for at least three months, the impact is already clear with more than half having generated enough revenue to offset part of their Mews subscription costs, with median offsets ranging from 2% to 10%. 

For hotels with higher volumes of cross-border transactions, the impact can be even greater, with some generating enough Multicurrency revenue to cover the cost of their Mews subscription entirely.

This feature is already live across Europe for online and in-person payments but now Multicurrency is expanding to the US and Canada for online payments – with in-person payments expected to be released in the region soon.  

Based on internal data across all properties managing invoices, Mews found that the median gap between checkout and invoice issuance is seven to eight days, significantly delaying collection before the payment process has even begun. It can then take hotels weeks to collect on invoices, and in extreme cases they end up writing off revenue altogether.

Accounts Receivable is currently available for properties operating in EUR currency markets, with additional currencies planned to follow as part of a phased rollout later in 2027. 

It automates invoice issuance, payment reminders, collection and reconciliation inside the operating system. It gives finance teams real-time visibility into what is paid, pending and overdue, and ultimately helps them get paid faster.

Susanne Sandler, genneral manager of Fintech at Mews, said: “Mews has always been built around one goal: giving hoteliers the best possible platform to run and grow their business. 

"Recurring Payments, Multicurrency and Accounts Receivable are further exemplification of that – helping hotels grow revenue and accelerate cashflow collection.