Amadeus becomes early adapter of Microsoft Copilot for Microsoft 365

More than 90% of early adopters at Amadeus now regularly use Copilot and its GenAI

Generative AI is one of the most promising ways that companies across the industry can deliver more connected and more valuable journeys. It’s against this backdrop that Amadeus is working with Microsoft to deploy Copilot for Microsoft 365 to empower its workforce. 

Amadeus has been beta-testing Copilot for Microsoft 365 as a part of the Early Adopter Programme (EAP) and has now announced it has deployed it to its wider workforce.

Its global workforce will now leverage Generative AI capabilities within Microsoft products like Outlook, PowerPoint, Teams and Word.

Amadeus is among the first companies to start working with Copilot for Microsoft 365 as part of the EAP programme. 

Its rollout to its employees across global locations, follows an initial trial with 300 employees which saw more than 90% of employees adopted Copilot to help with day-to-day tasks.

Wolfgang Krips, senior vice president, corporate strategy of Amadeus, said: “We were pleased to be an early adopter of Copilot, further building on our strategic partnership with Microsoft. We know Generative AI is changing travel and we’re already working with Microsoft and Accenture so corporate travelers can use the technology to plan their end-to-end trips. With Copilot for Microsoft 365, our employees can focus on more strategic tasks, while the bot takes care of time-consuming tasks such as drafting emails, summarizing meetings, and searching for information.”

Sean Carey, VP architecture & innovation of Amadeus added: “I’ve been using Copilot for Microsoft 365 for a few months as part of the first 300 people at Amadeus to try it. If I’m added to a Teams thread late, I use Copilot to summarize the discussion, it also gives me ideas of topics to bring up. Finally, it has saved me time by providing meaningful first drafts for emails, allowing me to focus on more important tasks."

“Copilot for Microsoft 365 offers a promise to increase productivity and creativity and reduce digital debt for every employee," said Jared Spataro, CVP, modern work & biz apps of Microsoft.

"We’re excited to see Amadeus take a meaningful step forward in its journey to become an AI-powered organization. We look forward to seeing the ways it leverages Copilot to drive innovation and growth."