SNCF has become the launch customer for a new rail booking system released by Amadeus.
Amadeus Agent Track enables agents to access the French rail company’s schedules and inventory, providing a ‘single view’ of fares and availability on a single screen.
A graphical user interface makes it easy to use in an effort to improve agent productivity.
The solution will allow SNCF to have full integration with agency back office systems and will help them to drive sales in the indirect channel.
Full content for SNCF can be accessed by all SNCF-accredited travel agents in France, and to Rail Europe-accredited agents in Europe.
Agents have access to SNCF fares, origins and destinations, and products, including services on Eurostar, Thalys and Lyria, amongst others. SNCF full content is also available to online travel agencies using Amadeus Web Services track.
Thomas Drexler, head of rail at Amadeus, said: “We are delighted to mark 16 years of partnership with SNCF, one of the world’s leading rail companies, and pleased to look to the future together with this extension to our agreement.
“SNCF’s pioneering approach is demonstrated by its position as launch customer for Amadeus Agent Track. This is part of Amadeus Total Rail, a unique concept that is helping rail companies to meet the challenges of a rapidly-evolving industry, both from a distribution and an operational point of view.”