Will simplify travel requirements and enhance guest experience
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Ponant Expeditions selects Smartvel’s EntryDocs for cruises
Travel content solutions provider, Smartvel, has expanded its collaboration with Ponant Expeditions, the world’s foremost luxury expedition operator.
Building on its previous longstanding relationship, Ponant has now adopted the new EntryDocs for Cruises, Smartvel’s comprehensive, cruise-specific travel documentation solution.
“We are using Smartvel’s solution to verify the travel documentation required for our guests — not only for boarding our cruises, but also for their full journey, including international flights to the point of embarkation and any additional countries visited en route,” said Priscila Martin, superviseur at Ponant Expeditions.
“The solution is intuitive, reliable, and reflects our commitment to delivering a seamless and stress-free travel experience — from departure to return.”
Integrated across Ponant Expeditions’ digital touchpoints, the EntryDocs widget can be embedded on individual cruise landing pages, preloaded with the itinerary and customised to match the Ponant Expeditions brand.
Guests can instantly access official government links and all relevant entry requirements in just one click, enhancing clarity and confidence as they prepare for their journey.
“With Smartvel’s coverage in over 70 countries and their ability to adapt quickly to route changes, our teams are always supported with the latest information. This collaboration underscores Ponant Expeditions’ focus on elevating the guest journey at every step,” added Martin.
“We are excited to support Ponant Expeditions in their commitment to providing a world-class guest experience,” said Iñigo Valenzuela, CEO of Smartvel.
“With EntryDocs for Cruises, our goal is to remove complexity and create clarity—helping both travelers and cruise operators navigate today’s dynamic travel landscape.
"It’s about offering reassurance, saving time, and building trust throughout the entire journey.”