Amadeus and Shiji expand partnership to offer ‘complete hospitality technology suite’

Travel tech firms’ products can be integrated and offered together to clients

Travel tech firms Amadeus and Shiji have partnered to create a ‘complete hospitality technology suite’ for hotels.

An expanded agreement to promote, license and refer each other’s products aims to help offer hotel clients ‘best-in-class’ solutions.

Products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS) can be combined into a single product for clients looking for a ‘complete stack of solutions’ that fits all their needs.

By integrating their technology solutions, Amadeus and Shiji want to deliver enhanced value to the hospitality industry and solve the challenges of fragmentation, connectivity and personalisation.

The new integration will enable ACRS to become the master record for inventory, rates and availability for room and non-room products, and provide the foundations for more personalised guest sales and merchandising.

While the integrations are designed to streamline vendor management, both companies will continue to operate individually, independently manage their services and security as well as separately host customer data.

“We are excited to work with Amadeus to deliver a global solution that empowers hotels with cutting-edge technology and seamless support,” said Kevin King, chief executive of Shiji International.

“This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem.”

“With this alliance, we are redefining how hotels access and use technology,” said Francisco Pérez-Lozao Rüter, president of hospitality at Amadeus.

“By bringing our products and expertise together with Shiji’s and providing new single-image integrations, we are offering an unparalleled solution that addresses historical fragmentation and delivers the best in PMS, POS, CRS, sales and catering, and hotel operations technology.”