The hotel CRM-focused guest data platform dailypoint has partnered with data infrastructure provider Hapi.
The tie-up aims to simplify and speed up integrations between its guest data platform and the various systems used by hotels.
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dailypoint provides hotels with tools to collect, consolidate and use guest data from more than 200 systems, including PMS, point of sale, booking engines, Wi‑Fi, CRM tools and marketing platforms, and potentially spa and food and beverage.
The move makes Hapi Connectivity dailypoint’s centralised integration layer and enables real-time data access without having to build and maintain each integration separately with every technology provider.
Connect the platform to the systems our hotel customers rely on, without adding unnecessary complexity
“The hotel technology industry has spent years building the same integrations over and over again, and that approach becomes harder to sustain as the number of systems and providers continues to grow,” said Jeff Bzdawka, recently appointed chief executive of Hapi.
“We believe connectivity should be something technology providers can build on, not something they have to keep rebuilding.
Our partnership with dailypoint puts that approach into practice and shows how hotel technology providers can expand their connectivity without having to manage every integration themselves.”
By avoiding the development, testing and ongoing maintenance previously required for every new integration, dailypoint wants to free up its engineering teams to focus on new features.
“As we continue to grow, it's important we can connect our platform to the systems our hotel customers rely on without adding unnecessary complexity,” said Michael Toedt, chief executive and founder of dailypoint.
“Hotels already rely on dailypoint to bring together guest data from across their technology systems and turn it into meaningful insights.
Our partnership with Hapi gives us a way to expand connectivity and bring hotels online faster, while continuing to develop new capabilities that help our customers make better use of their guest data.”
Hapi, founded in 2017 by Luis Segredo, says it serves more than 15,000 hotels worldwide.
According to the company, dailypoint equips more than 1,500 properties globally.