Privacy Notice
Last updated : October 2026
About this Privacy Notice
This Privacy Notice explains how Travolution Limited collects, uses, stores and protects personal data when you visit or interact with the Travolution website, available at: https://www.travolution.com
Travolution is a specialist media platform covering the travel technology and travel industry sectors. This Privacy Notice applies to visitors to our website, people who contact us, newsletter subscribers, contributors, competition entrants and individuals who interact with our content or services.
Who we are
The data controller responsible for your personal data is:
Travolution Limited
Company number : 16729512
Registered office : 353 Buckingham Avenue, Slough, England, SL1 4PF
Société enregistrée en England and Wales
For any questions about this Privacy Notice or the use of your personal data, please contact us at: privacy@travolution.com
Travolution Limited is part of, or may work with, other companies within the Eventiz group. Where another company is responsible for a particular processing activity, we will identify that company in the relevant notice or communication.
Personal data we may collect
Depending on how you interact with the website, we may collect the following categories of personal data:
Information you provide to us
This may include:
your name and job title;
your company or organisation;
your email address;
your telephone number;
information included in a contact form or message;
information provided when submitting an article, interview, comment, event listing or other content;
your newsletter and marketing preferences;
information provided when entering a competition or participating in a survey.
Information collected automatically
When you visit the website, we may collect technical and usage information, such as:
your IP address;
browser type and version;
device type and operating system;
approximate location derived from your IP address;
pages visited and content viewed;
referring website;
time spent on pages;
links clicked and interactions with the website;
information about errors, downloads and page performance;
cookie identifiers and similar technical information.
Information received from other sources
We may receive information about you from:
your employer or organisation;
event organisers or commercial partners;
publicly available professional sources;
service providers supporting our website, marketing or events;
social media platforms, where you interact with Travolution content.
Where we receive personal data from another source, we will provide the relevant privacy information within the applicable legal timeframe.
How we use your personal data
We may use personal data for the following purposes:
Purpose > Example lawful basis
To operate, maintain and secure the website > Legitimate interests
To respond to enquiries and messages > Taking steps at your request or legitimate interests
To publish or manage editorial contributions > Legitimate interests and, where applicable, contract
To send newsletters or requested communications > Consent or legitimate interests, where permitted
To manage competitions, surveys or promotional activities > Consent or contract
To understand how visitors use the website > Consent for non-essential analytics cookies, or legitimate interests where legally permitted
To improve our content, services and user experience > Legitimate interests
To manage advertising, sponsorship and commercial partnerships > Legitimate interests or consent, depending on the activity
To comply with legal and regulatory obligations > Legal obligation
To establish, exercise or defend legal claims > Legitimate interests or legal obligation
Where we rely on legitimate interests, these may include operating and improving Travolution, providing relevant editorial and commercial content, communicating with professional contacts and protecting the security and integrity of our website.
Newsletters and marketing communications
If you subscribe to a Travolution newsletter or request marketing communications from us, we will use your personal data to send the communications you have requested.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
We will not use your personal data for direct marketing in a way that is inconsistent with your expectations or applicable law. UK rules on electronic marketing apply alongside the UK GDPR and may require consent, particularly when marketing to individuals.
Cookies and similar technologies
Travolution uses cookies and similar technologies to operate the website, remember preferences, understand website usage and, where applicable, support advertising and commercial activities.
Cookies may be categorised as follows:
Strictly necessary cookies, which are required for the website to operate;
Analytics cookies, which help us understand website traffic and performance;
Advertising and marketing cookies, which may be used to measure campaigns or deliver relevant advertising;
Preference cookies, which remember choices made by visitors.
Non-essential cookies and similar technologies will only be used where the required consent has been obtained. You can manage your preferences through the cookie banner or the cookie settings available on the website.
UK cookie rules require organisations to explain what cookies do and why they are used, and generally to obtain consent before placing non-essential cookies or accessing information on a user’s device.
Who we share personal data with
We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Notice.
These may include:
website hosting and infrastructure providers;
website developers and technical support providers;
email delivery and newsletter platforms;
customer relationship management systems;
analytics and measurement providers;
advertising and marketing partners;
event organisers and commercial partners;
competition, survey or registration providers;
professional advisers, such as lawyers, accountants and auditors;
regulators, public authorities or law enforcement bodies where required by law.
We require our service providers to process personal data only in accordance with our instructions and applicable data protection law.
We do not sell personal data as a standalone commercial product.
International transfers
Some of our service providers or group companies may process personal data outside the United Kingdom.
Where personal data is transferred outside the UK, we will ensure that the transfer is made in accordance with applicable data protection law. This may include:
transferring data to a country recognised as providing an adequate level of protection;
using the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses;
relying on another lawful transfer mechanism where applicable.
You may contact us using the details below if you would like further information about the safeguards used for a particular international transfer.
How long we keep personal data
We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer period is required by law.
Our retention periods may include:
Newsletters: until the individual unsubscribes. After unsubscribing, the email address may be retained on an opt-out list for as long as necessary to prevent any further unwanted subscriptions;
User accounts: for the duration of the account’s use, then for a period determined in accordance with inactivity rules and applicable obligations;
Subscriptions and orders: for the duration of the contractual relationship, then for the periods necessary to manage complaints and fulfil legal obligations;
Invoices and accounting documents: for the applicable statutory period, generally ten years for accounting documents;
Marketing data: until consent is withdrawn or, where required by regulation, for a maximum period of three years from the date of collection or the last contact;
Security data and technical logs: for a limited period proportionate to the security purposes;
Cookie data: in accordance with the retention periods applicable to cookies and the choices made in the consent management module.
When personal data is no longer required, we will securely delete it or anonymise it.
Your rights
Subject to certain legal conditions and exemptions, you may have the right to:
request access to the personal data we hold about you;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to processing based on legitimate interests;
object to direct marketing;
request the transfer of certain personal data to you or another organisation;
withdraw consent where processing is based on consent.
You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, please contact: privacy@travolution.com
We may need to request additional information to verify your identity before responding to your request.
Complaints
If you have concerns about how we use your personal data, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office:
Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Children
The Travolution website is not intended for children and we do not knowingly collect personal data from children.
If you believe that a child has provided personal data to us, please contact us so that we can investigate and take appropriate action.
Third-party websites
The website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices or content of those third parties.
We recommend that you read the privacy notice of every third-party website you visit.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business, technology, services or legal obligations.
The latest version will always be published on this page, together with the date on which it was last updated.