Skyscanner named as pioneer user of Google’s Firebase mobile developer platform

Edinburgh-based Skyscanner has become one of the first firms to collaborate with Google on the search giant’s new mobile developer platform, Firebase.

The metasearch firm’s pioneering use of the platform was announced yesterday at Google I/O, a three-day technology and developer conference hosted by Google.

Skyscanner has used a number of Firebase features for both Android and iOS devices, including analytics, dynamic links and crash reporting.

The firm said its aim was to make travel booking as easy as possible and user feedback through Firebase allowed it to make constant improvements to their apps.

Skyscanner said it was able to replace a legacy user feedback component with the help of Firebase Realtime Database in under ten hours. It used Firebase Analytics to obtain an overview of anonymised user behaviour, including how feedback activity in the app relates to other actions.

The travel search site has also used Firebase to assist in social sharing and a customised onboarding experience.

In the past year Skyscanner has seen mobile visitors grow 60%, accounting for 59% of all visitors. Its apps have been downloaded over 40 million times in total.

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