New Amadeus partnership takes Copenhagen’s airports operations into the cloud

New Amadeus partnership takes Copenhagen’s airports operations into the cloud

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Amadeus and Copenhagen Airports, which operates the Kastrup and Roskilde airports, have agreed a long-term IT partnership.

The deal see the airports use latest cloud-based technology and replace nine existing air traffic systems.

The agreement will provide new technologies for operational areas including:

• Airport Collaborative Decision Making Portal – enables all partners at the airport such as airlines, ground handlers and refueling companies to access a common portal;
• Airport Operational Database (AODB) – the central ‘brain’ for the airport;
• Baggage Reconciliation System (BRS) – replaces three legacy systems to ensure 100% baggage reconciliation.

The above is in addition to the Amadeus Airport Fixed Resource Management Solution (RMS), which was developed jointly with Copenhagen Airports, and deployed last year.

Christian Poulsen, chief information officer and vice president for assets and technology at Copenhagen Airports, said:

“We have an ambitious vision to become a world-class hub for Northern Europe.

“Our objective is to grow from 25 to 40 million passengers per year, and as a part of this focus we are optimising our infrastructure to better help our airline partners to serve the increasing number of international routes and operations.

“We have chosen Amadeus as a strategic partner. Amadeus has the proven experience and leading cloud capabilities to deliver an operational traffic IT solution which will enable us to meet our goals whilst in parallel ensuring we keep our focus on continued innovation.”

John Jarrell, head of airport IT at Amadeus, said: “We look forward to helping Copenhagen harness the power of the cloud through this landmark agreement.

“Airports around the world are considering how new approaches to technology can help increase capacity, efficiency, the passenger experience and open new revenue streams, whilst also delivering more competitive services to their airline customers.

“With the on-going air traffic capacity constraints that exist in Europe we are seeing a shift in the industry as airport operators such as Copenhagen Airports, a company consistently recognised for its efficiency and emphasis on innovation, take advantage of the benefits of the cloud.”

Amadeus’ Airport IT division was created in 2011 and has seen rapid organic growth as well as the acquisition of UFIS Airport Solutions in 2014 and more recently the acquisition of Air-Transport IT Services in 2015.

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