SIHOT, a hotel management systems, has unveiled its latest hardware-software solution, a self-ordering terminal designed for fast-moving food and beverage outlets.
The firm developed the self-ordering terminal to support busy catering establishments – reducing queues, waiting times and pressure on staff - improving operations with digitalised ordering systems.
The self-ordering terminal features an intuitive touch screen display with customised menus, enabling customers to easily place orders and access information about nutritional values and allergens. Payments are fast and secure using credit card or mobile via the integrated payment system.
It's fully integrated with SIHOT.POS, meaning it has real time data transfer of customer orders to the kitchen printer, and providing customers with a digital receipt.
As part of the self-ordering terminal, hospitality and catering businesses can improve the customer experience with a fully integrated card terminal and barcode scanner.
Carsten Wernet, chief executive of SIHOT said, “With increasing expectations from customers and greater pressures on businesses, there’s a need to improve processes to fulfil customer orders.
"Our self-ordering terminal gives F&B outlet customers more autonomy to process their own orders, while teams and processes are efficient to enhance customer experiences and reduce wastage across the business.
"The integration with our existing systems provides business leaders with full commercial transparency to improve business processes and maximise revenue potential.”
SIHOT’s self-ordering terminal will be unveiled at Südback, an event in Stuttgart next week.
