Technology

ITB 2020: Codegen to showcase suite of AI tech built for travel

Posted by Lilly Kate Hollis on
ITB 2020: Codegen to showcase suite of AI tech built for travel

International travel technology provider CodeGen will showcase its suite of artificial intelligence tools at ITB Berlin early March.

CodeGen says its tools aim to help travel companies boost revenue and become more competitive in the market.


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The tech firm’s team will be available to demonstrate TravelBox, the automated packaging solution for bookings, and Review Spotter, a review platform to analyse customer feedback.

They will also demonstrate their Personalisation Engine, a tool that gives users customised content, and LIA, a chatbot that answers frequently asked questions for consumers.

Mark Melzack, senior sales manager at CodeGen, said: “CodeGen’s continued focus and investment in R&D makes us a leader in travel technology innovation.”

“In developing our artificial intelligence led tools, we are able to deliver an enhanced customer experience by handling both language and interaction more efficiently.”

Melzack added: “Our solutions make for the best business partner, increasing conversation rates, boosting revenues and repeat business, driving loyalty and satisfaction.”

“No matter what size your business is, our solutions are scalable and easily integrated into existing operations.”

CodeGen is exhibiting at ITB Berlin, March 4-8 at the t Berlin ExpoCenter City, hall 5.1, stand 128.

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