Phocuswright 2019: The Latin American travel unicorn that sees loyalty as key to its futureDec 3rd, 2019 at 10:56
Phocuswright 2019: Being audience-led drives customer friendships, says MerkleNov 29th, 2019 at 14:05
Guest Post: The science of predicting consumer intentAirlines have the data to drive differentiation, personalisation and revenue, says PROS Solution Strategy Director for Travel Aditi Mehta Nov 28th, 2019 at 18:33
Guest Post: Trivago’s top hospitality predictions for 2020With emerging technologies and rising guests’ expectations it’s important to keep up with the latest trends, says the hotel comparison platform Nov 28th, 2019 at 18:26
Guest Post: The death of the travel agent has been greatly exaggeratedIt’s time to focus instead on its evolution, says Travelport global vice president, agency sales – Europe Alistair Rodger Nov 27th, 2019 at 16:37
Guest Post: Four directions for today’s travel industryCustomer expectations continue to evolve rapidly, says Accenture Travel & Hospitality practice lead Miguel Flecha Nov 22nd, 2019 at 15:28
Phocuswright 2019: TripAdvisor boss sets out vision for next 20 yearsFocus on persuading users to exchange data for a more personalised service Nov 22nd, 2019 at 14:42
Travolution Business Breakfast: Customer experience in travelWe’re excited to reveal findings from a new report into CX, having conducted surveys with some leading travel brands Nov 22nd, 2019 at 12:48
Guest Post: Is offline really the new luxury?Consider whether technology really adds to the guest experience, says Amadeus senior vice president, commercial, Europe, Hospitality, Fernando Cuesta Nov 21st, 2019 at 19:18
Guest Post: Consumer search habits are ever-evolvingGoogle UK director of travel Becky Power suggests how travel brands can drive effectiveness Nov 20th, 2019 at 15:49
How start-ups should work with corporates in travelFounders Factory travel event heard from four experts Nov 20th, 2019 at 14:43
Expedia Explore 2019: Technology will allow agents to focus on customer interactionUsing tech to automate operational processes could allow agents to focus on offline human interaction Nov 15th, 2019 at 11:24
Guest Post: The Path to the next generation passenger experienceDigital is playing a leading role across every part of the journey, says Publicis Sapient director Simon Cox Nov 13th, 2019 at 15:56
Travel Forward: Vibe sees corporate travel boost with Capita Travel and Events partnershipPlatform ‘alleviates a lot of the work TMCs are doing’ Nov 13th, 2019 at 14:17
Global Resilience Council: Tech, partnerships and innovation are at the heart of resilienceExperts discuss decade ahead at the Global Travel and Tourism Resilience Council in London Nov 13th, 2019 at 14:00
Travel Forward: ‘Polite’ European start-up founders ‘should ask for more funding’Valuations are lower compared to US counterparts, event hears Nov 12th, 2019 at 17:03
Travel Forward: Amadeus targets hospitality growth with ‘Utopia’ tech solution for hotelsTechnology giant says sector represents $10 billion opportunity Nov 12th, 2019 at 16:53
Travel Forward: Oyo Hotels wins Travolution World Travel Leader AwardIndian hospitality company chosen for astonishing growth Nov 8th, 2019 at 16:02
