Guest Post: How modern airline intranets are fueling better customer experiencesAug 21st, 2019 at 12:15
Big Interview: Proving the power of personalisation will spur innovation in travelLee Hayhurst speaks to Boxever co-founder Dermot O’Connor about its work with airlines like Ryanair to bring personalisation to travel, something lastminute.com founder Brent Hoberman claimed in May has not yet come to travel Aug 21st, 2019 at 11:46
Guest Post: What does customer loyalty mean in today’s travel industry?Vamoos COO Tony Bean on why operators should be paying more attention to it Aug 14th, 2019 at 16:13
Guest Post: How can the travel industry protect customer data?PCI Pal chief information security officer Geoff Forsyth on giving your company the best protection possible Aug 13th, 2019 at 17:38
Guest Post: The 13 cyber threats facing your businessCRIBB Cyber Security’s Patrick J Carolan highlights what firms should look out for Aug 13th, 2019 at 17:16
Guest Post: Millennial marketing woes solvedOnce you crack the market, you’ll never go back says Vertical Booking USA chief executive and president Mark Lewis-Brown Aug 13th, 2019 at 17:11
Travo Summit Preview: Man and machine combine to make Expedia Partner Solutions’ travel partnerships more relevantLee Hayhurst speaks to Joe McCormick, senior manager, partner analytics of Expedia Partner Solutions about the evolving interplay of human and artificial intelligence Aug 13th, 2019 at 16:52
Special Report: The Dublin digital dock which says U2 can do innovationLee Hayhurst was invited to see where global business consultancy giant Accenture does innovation in partnership with travel clients faced with the challenge of digital disruption Aug 9th, 2019 at 16:09
Big Interview: How the mobile experience can be the difference between traveller angst and super-satisfactionAmadeus’s EVP of mobile Michael Bayle tells Lee Hayhurst that he predicts the death of desktop Aug 9th, 2019 at 15:58
Guest Post: VR in travel – eye-opening or eye-sore?Holidays Please marketing director Charles Duncombe examines whether the tech is ever likely to live up to the high expectations previously set Aug 7th, 2019 at 12:33
Big Interview: Why baking in principals of accessibility makes sense in travel tech designPhilp Martin of communication and design agency DMA speaks to Lee Hayhurst about work on new accessibility e-learning courses it has completed with travel tech giant Amadeus Aug 7th, 2019 at 12:32
Big Interview: On The Beach in position to ‘raise the bar’ on tech talent recruitmentCTO of the Manchester-based OTA, Stefan Nordin, tells Lee Hayhurst how it is already reaping the benefits if its move to new city centre digital headquarters Jul 30th, 2019 at 18:17
Big Interview: Travel Counsellors tech chief on powering collaborationLee Hayhurst visited the home working agency’s Manchester HQ and heard from CTO Rob Snelson how its Phenix technology platform has evolved Jul 30th, 2019 at 08:09
Big Interview: Why opinion is worthless when it comes to conversion optimisationLee Hayhurst speaks to Journey Further’s conversion optimisation expert Jonny Longden about his approach to testing and experimentation Jul 26th, 2019 at 16:20
Company Profile: Turning user generated video into a marketing must-haveVideo is becoming an increasingly powerful marketing tool, not just in travel but in all sectors of ecommerce. Madison Wisse spoke to the founder of Shoot It Yourself which is offering travel firms the opportunity to take footage captured by their customers and turn it into valuable digital content Jul 26th, 2019 at 14:48
Guest Post: Turning buzzwords into bookingsPersonalisation, data and automation are imperative to success, says Travelport global vice president and Managing Director for OTAs Rob Brown Jul 24th, 2019 at 15:58
Guest Post: Why user journey consistency is important for travel adsHeighten your customer’s experience, says Clicky Media chief executive Oli Yeates Jul 19th, 2019 at 11:58
