Lufthansa Group expands TPConnects partnership with new NDC remit

Travel tech firm now has latest NDC certification for Lufthansa Group airlines

Lufthansa Group and TPConnects have announced a significant expansion of their strategic partnership to now include The strengthened collaboration underscores both companies' long-term commitment to NDC innovation and positions the partnership for accelerated growth across global markets. 

The partnership which is now ten years old will see the travel technology firm play an increased role in the carrier's distribution strategy.

TPConnects has achieved Lufthansa Group NDC 24.1 Hybrid certification, enabling travel agencies connected to it to access the latest Lufthansa Group retailing and servicing workflows across all Lufthansa Group airlines, including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, ITA Airways, Eurowings, and Discover Airlines. 

The NDC 24.1 Hybrid upgrade delivers enhanced disruption management capabilities, integrated upsell functionality and greater servicing transparency for agencies using the TPConnects Iris platform.

Heinrich Lange, vice president digital retailing & order management at Lufthansa Group, said: “Our partnership with TPConnects has been instrumental in our NDC journey since 2016. Over this decade, we’ve built a true strategic partnership based on shared vision and mutual commitment. 

"TPConnects’ achievement of NDC 24.1 Hybrid certification demonstrates their continued dedication to our joint growth. Their expanding multi-market presence and deep expertise in servicing make them an invaluable partner as we enter the next phase of the airline retailing transformation.”

Stephanos Kykkotis, director of product at TPConnects, said: “We’re incredibly proud of what we’ve achieved together with Lufthansa Group over the past decade. Since 2016, we’ve grown alongside them, continuously investing in our platform capabilities and market presence to support their NDC ambitions. 

"Achieving NDC 24.1 hybrid certification is a significant milestone that enables our agency partners to access the full range of Lufthansa Group’s modern retailing and servicing capabilities. 

"Our extensive corporate customer base has pushed us to develop best-in-class servicing functionality, and our multi-market footprint has expanded significantly. This strengthened partnership reflects our shared commitment to leading the industry’s retailing transformation for the next decade and beyond.”