New platform, Aerostream, features multi-product shopping cart functionality
JR Technologies launches new airline retail platform
Airline retail company JR Technologies has launched Aerostream, a new multi-product airline retailing platform.
The new platform is an end-to-end solution enabling airlines to “modernise” their distribution and retailing strategies and “better manage” the entire travel experience.
It’s said to be one of the first travel retailing platforms to offer a “true” multi-product shopping cart that allows travellers to purchase and manage their entire trip in one place.
Designed specifically for the airline and travel industries, Aerostream's suite of solutions features Offer and Order Management based on NDC and ONE Order principles.
The suite also contains multiple modules, including an Ancillaries Manager that orchestrates the merchandising and distribution of airline and third-party travel products, a white-label customer support portal that enables support teams to assist customers with booking and reservation modifications and a management portal used to configure business rules and analyse performance.
"As many companies in the market are attempting to implement an Order Management system, we are proud to have Aerostream live with clients in a production environment," said Adarsh Suneja, CEO of JR Technologies.
"Aerostream enables carriers to create new revenue streams, reduce costs and deliver the modern digital retailing experience that customers expect, driving increased sales and greater customer loyalty."
It’s designed to make it easier for loyalty programme members to collect and redeem points, enabling airlines to reduce points liability through increased redemption activity.
Theodora Tsinonis, chief commercial officer of JR Technologies, said: "Our commitment to pushing the boundaries of what's possible in the airline industry drives us to create solutions that redefine the passenger experience and streamline airline operations.
“With Aerostream, we're not just embracing the future, we're shaping it."