Travel agents

Coronavirus: Silversea Cruises to keep agents up to date with ‘Virtual Visits’ series

Posted by Hollie-Rae Merrick on
Coronavirus: Silversea Cruises to keep agents up to date with ‘Virtual Visits’ series

Silversea is introducing a weekly video series designed to keep agents informed and engaged with the brand.

The line has launched Virtual Visits – video presentations of 15 minutes or less which agents can watch at any time.

The sessions, focussing on product developments and building destination knowledge, are being filmed by Silversea’s global sales and marketing teams and are being hosted on a dedicated new URL – silverseavirtualvisits.com.

Barbara Muckermann, Silversea’s chief marketing officer, said: “We have launched this Virtual Visits programme to support our valued travel partners throughout this challenging period.

“We understand how difficult it can be for travel advisors to keep up with scheduled webinars, so we have created these convenient online videos, hosted by a familiar Silversea face, as a way to stay connected and to update our partners at their leisure.

“Silversea is offering guests unprecedented flexibility to book their voyages when they feel ready and these Virtual Visits ensure that travel advisors are there to support their guests every step of the way.”

Agents who receive Silversea’s Explore newsletter will be notified of new Virtual Visits videos.

The line said it was also offering agents the opportunity to set up one-to-one virtual sales visits with its sales team. It said it hoped the initiative would “help joint recovery opportunities:”

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