Technology

Yapta to roll out automated re-booking service for TMCs

Posted by Ben Irelandon
Yapta to roll out automated re-booking service for TMCs

Airfare and hotel price tracking service Yapta has rolled-out an automated re-booking service.

Its technology is used to automatically look for better rates within the GDS once a hotel reservation has been made, flagging them to travel managers who it hopes to save from going through the process manually.

The Best Match functionality then gives the travel manager a “green light” which they can use to finalise the re-booking.

Users can use the technology to make sure their clients have the same bed or room type, cancellation policies or other amenities, if required.

Travel managers can also target properties with negotiated rates only, and with commissionable rates.

“Identification of savings is only the first step,” said Valerie Layman, chief product and services officer for Yapta. “It’s the conversion of those identified savings into realized savings that is meaningful to a corporation’s bottom line.

“Capitalizing on savings opportunities requires a hotel rebooking technology that is truly automated end-to-end. Our Best Match capability is an important first step towards full automation and it signals to corporate travel managers our commitment to zero traveler impact and improving agent operational efficiencies.”

In the initial roll-out phase of what Yapta is claiming as an industry first, it plans to “streamline” the agent-led rebooking process.

The majority of Yapta’s customers presently using its hotel and price tracking solution RoomIQ are expected to use the Best Match functionality by the end of July.  Yapta has already launched its auto re-ticketing capability to more than 5,000 companies using its airfare price tracking technology FareIQ.

“Yapta is 100 percent committed to maximizing savings for its clients, and our pursuit of automated hotel rebooking is just another example of how we’re delivering on that mission,” said James Filsinger, president and CEO. “Together with airfare auto-reticketing, we’re the only technology company able to provide leading companies with total trip automation and the unprecedented opportunity to save, all while bringing efficiencies to our TMC partners.”

Yapta says it has so-far delivered more than $80 million in airfare and hotel savings to companies around the world.

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