American Express’s TMC embarks on cloud-based strategy

American Express’ travel management company, GBT, is beginning a new cloud-based strategy as it looks to operate as a standalone travel management company.

American Express’ travel management company Global Business Travel (GBT), is beginning a new cloud-based strategy as it looks to operate as a standalone travel management company.

GBT wants to create the right systems infrastructure to allow it to drive higher performance and efficiencies as a standalone.

As part of the strategy, GBT is upgrading its legacy business solutions with cloud-based solutions across divisions including IT, procurement, finance, HR and administration.

GBT made the decision to begin its transformation following the completion of the joint venture, which established it as a standalone company.

It is hoped that a cloud-based system will enable GBT to immediately implement the most effective, specialised tools designed for the travel industry.

“The decision to invest in our infrastructure using a cloud-based approach is closely tied to our commitment of providing our customers with the highest quality products and services,” said Pat Bourke, chief administrative officer at GBT.

“GBT is uniquely positioned to shed all legacy technology platforms in favour of today’s market leading solutions.

“The partners we’ve selected represent the best of what cloud services offer – security, operational cost savings and agility.

“For GBT, cloud computing is not simply an IT decision; it’s fundamental to our business strategy to improve availability and service outcomes, and grow the bottom line.”

GBT is partnering with cloud-based platform companies including NetSuite, Coupa, Workday, Dell Boomi and Jive. It has spent the past year integrating cloud solutions through a phased approach. The company expects to complete its transition to the cloud later this year.