Manuel Mascarenhas joins travel software and services firm Open Destinations

Industry veteran Manuel Mascarenhas has been named as business development director, business process outsourcing, at fast-growing travel software and services firm Open Destinations.

Industry veteran Manuel Mascarenhas has been named as business development director, business process outsourcing, at fast-growing travel software and services firm Open Destinations.

He is joined at the company by senior business development manager, Mark Donahue, previously with Amadeus.

Former Wendy Wu Tours managing director Mascarenhas has more than 37 years of travel experience, including senior roles with British Airways, Thomson Holidays, Thomas Cook Signature and Kuoni.

He said: “I’ve worked closely with the Open Destinations teams in both London and India and I have a deep understanding of their back office processes.

“The business process team in Goa is already bringing genuine value to travel businesses with incredible customer satisfaction and I’m looking forward to bringing those professional services to a wider market.”

Donahue, who spent more than 13 years with Amadeus at its European and Chicago offices, will focus on the company’s Travel

The appointments are part of an ongoing recruitment drive which has seen the expansion of the senior management team in the areas of software development, business analysis and project management.

Chief executive, Kevin O’Sullivan, said: “We will continue to recruit the right people to help drive the company forward.

“We are currently looking to add another eight roles in our London office over the next six months to support our ambitious growth plans.’