Global hospitality software business Guestline has announced the appointment of Andrew Metcalfe to the new role of chief technology officer and a commitment to double its UK-based development team.
Guestline is aiming to diversify its range of clients, including large hotel groups, universities, serviced accommodation providers and international hotels.
Metcalfe will be responsible for ensuring the business accelerates its programme of innovation and will lead product development, infrastructure, technical support and IT functions.
Chief executive Andrew McGregor said: “Our business has grown tremendously over recent months and we are committed to investing in our team. Andrew brings a wealth of experience and insight as we look to build our position as a leading innovative hospitality technology business in the market.”
Guestline is set to introduce its new Guestline Labs initiative, which will encompass a centre of excellence for the product management team, developers, corporate IT and data centre operations.
Andrew Metcalfe added: “The hospitality industry is waking up to the ecosystem effect, using open APIs and integrations with third party systems, and Guestline is ahead of the curve as this has been encouraged for years with the company’s software offering. I see this moment of investment in people, tools and approaches as the chance to formalise our approach to this and many other areas of Guestline’s capabilities. I aim for Guestline to be seen as a platform to enable innovation in hospitality software for all and will celebrate each success in that direction.”
Metcalfe spent six years at London-based online restaurant-reservation service OpenTable, including roles as head of search engineering and head of international engineering. He joins Guestline from Ve Interactive, an e-commerce technology company, where he was chief technology officer.