Tour operators

Vertical Systems to launch new CRM platform

Posted by Phil Davies on
Vertical Systems to launch new CRM platform

A new CRM platform is being launched by Vertical Systems to streamline data processing.

The technology is already in use by travel agents and tour operators sitting within the Vertical Group, plus a number of key Vertical Systems clients.

Owners or managers have access to a new dashboard which provides instant performance data by group, company or individual.

Daily, weekly and annual statistics, plus activity reports and conversion ratios are accessible live via desktop computers or remotely via tablet and phone.

Individuals can track their personal performance by checking quotes, bookings, outstanding enquiries, reminder calendar and general activity reports.

The system claims to be more accurate due to its seamless integration with other Vertical products and delivers an all-round solution to travel companies seeking better management information and the ability to communicate with their customers more effectively.

Vertical Systems is to run a series of “pop-up demo studios” in London, the southeast, Manchester and Belfast over the next few months.

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