Scottish travel management company Clyde Travel Management has secured a multi-year technology deal with long-term partner Travelport.
It will enable Clyde, one of the largest members of the Advantage Focus Partnership, to utilise Travelport’s next generation IT consulting and professional services capabilities.
Clyde Travel Management provides general business travel services, specialising in the marine and energy travel sectors, including the provision of crew and offshore travel management.
Under the deal, Travelport’s UK professional services team have worked with Clyde to re-engineer the agency’s workflow processes to provide increased efficiencies and deliver a greater level of customer responsiveness.
Clyde will utilise Travelport’s Smartpoint framework to provide an exclusive customised workflow for sales consultants.
Managing director Brian Potter said: “Travelport is a valued, long-standing technology partner and intrinsic to the innovative customer service we are able to offer our clients.
“We are delighted to be utilising their next generation products and services to further improve our systems and capabilities.”
Travelport UK and Ireland managing director Simon Ferguson said: “Travelport has been Clyde Travel Management’s technology partner for 25 years and we are delighted to further our relationship. We look forward to supporting them maintain their innovative approach.”